MSalman26 Author

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5 points

touch id is not working

my iphone 6 plus touch id is not working because softwere update ios 12.5.1 to 12.5.2

iPhone 6 Plus, iOS 12

Posted on Apr 4, 2021 11:57 PM

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Posted on Apr 5, 2021 3:58 AM

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. ... Go to Settings > Touch ID & Passcode and make sure that iPhoneUnlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.

If Touch ID isn't working on your iPhone or iPad - Apple Support

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Community+ 2025

Level 10

430,630 points

Apr 5, 2021 3:58 AM in response to MSalman26

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. ... Go to Settings > Touch ID & Passcode and make sure that iPhoneUnlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.

If Touch ID isn't working on your iPhone or iPad - Apple Support

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touch id is not working

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