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MSalman26 Author

Level 1

5 points

touch id is not working

my iphone 6 plus touch id is not working because softwere update ios 12.5.1 to 12.5.2

iPhone 6 Plus, iOS 12

Posted on Apr 4, 2021 11:57 PM

Best reply

SravanKrA

Community+ 2024

Level 10

410,444 points

Posted on Apr 5, 2021 3:58 AM

Make sure that you have the latest version of iOS or iPadOS. Make sure that your fingers and the Touch ID sensor are clean and dry. ... Go to Settings > Touch ID & Passcode and make sure that iPhoneUnlock or iTunes & App Store is on, and that you've enrolled one or more fingerprints. Try enrolling a different finger.

If Touch ID isn't working on your iPhone or iPad - Apple Support

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