Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I removed my ipad from device list and did data reset on it. Now my device shows activation lock. I dont have any purchase details with me now as I had bought it in 2016. In fact the store where I bought it from also does not maintain purchase record for more than 2 years. Is there any other way to get it unlocked or restore old account ?
iPad Pro 10.5-inch, Wi-Fi
Apple won't unlock it unless you provide a copy of the purchase receipt with the serial number on it. The only other way to get it unlocked is to recover the old account.
See if you can recover the ID/password. Use every email address you can think of.
Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.
If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get an email option if necessary.
Apple won't unlock it unless you provide a copy of the purchase receipt with the serial number on it. The only other way to get it unlocked is to recover the old account.
See if you can recover the ID/password. Use every email address you can think of.
Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.
If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get an email option if necessary.
Activation lock, purchase receipt is lost.
