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Trusted phone number

Hi, I just buy this phone and when I was trying to use my Apple ID it wanted to get a code from the trusted phone number but that is a number I can’t use anymore. Could you help me unlocking my Apple ID and use a new number?




[Email Edited by Moderator]

Posted on Apr 5, 2021 12:06 PM

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Posted on Apr 5, 2021 12:12 PM

To see how to 'Get a verification code and sign in with two-factor authentication', click here --> https://support.apple.com/HT204974 - "Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. There are a few ways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device." Instructions at the end about what to do if you don't have any other trusted devices.

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Apr 5, 2021 12:12 PM in response to Axcelglz99

To see how to 'Get a verification code and sign in with two-factor authentication', click here --> https://support.apple.com/HT204974 - "Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. There are a few ways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device." Instructions at the end about what to do if you don't have any other trusted devices.

Trusted phone number

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