How can I hide the phone keypad on both keypad ages

When I dial a phone and get the number I called which required options to be input. I cannot hid that keypad. It goes from a brown background keypad to a white background keypad. See screenshots. Thank you

iPhone 12 Pro Max, 14

Posted on Apr 5, 2021 5:17 PM

Reply
1 reply

Apr 6, 2021 11:46 AM in response to A144yA

Hello A144yA,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with hiding our keypad during calls. To clarify, are you saying when you touch the keypad icon that the keyboard only changes colors? Which exact version of iOS 14 are you updated to under Settings > General > About? Does restarting the iPhone resolve the issue?


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I hide the phone keypad on both keypad ages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.