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I keep getting an error and can’t download the update

I keep getting an error and can’t download the update



Posted on Apr 5, 2021 6:44 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2021 4:02 AM

These support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


You may have more success with updating your iPad by connecting your iPad to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS) - and perform the update from the computer.


If using this method, ensure that your installed version of iTunes has been updated to the most recent version:

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


2 replies
Question marked as Top-ranking reply

Apr 6, 2021 4:02 AM in response to Aria8864

These support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


You may have more success with updating your iPad by connecting your iPad to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS) - and perform the update from the computer.


If using this method, ensure that your installed version of iTunes has been updated to the most recent version:

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


I keep getting an error and can’t download the update

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