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iPhone 8 Plus screen **** stopped working

Hi. My screen shot was working fine then failed. Have rebooted, no change. Want to be able to screen shot using home key and power key as usual. Latest update installed. Is this causing the problem??

thanks.

iPhone 8 Plus, iOS 14

Posted on Apr 6, 2021 9:45 AM

Reply
Question marked as Apple recommended

Check your Screen Time and Restrictions to see if here is a restriction for taking screenshots. Otherwise, there is no known issue regarding taking screenshots. If the only troubleshooting you have tried is to restart the iPhone, then try doing a force restart too and see if that helps. Force restart iPhone - Apple Support

Posted on Apr 6, 2021 9:49 AM

2 replies
Question marked as Apple recommended

Apr 6, 2021 9:49 AM in response to Princeylyn

Check your Screen Time and Restrictions to see if here is a restriction for taking screenshots. Otherwise, there is no known issue regarding taking screenshots. If the only troubleshooting you have tried is to restart the iPhone, then try doing a force restart too and see if that helps. Force restart iPhone - Apple Support

iPhone 8 Plus screen **** stopped working

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