iPod nano 7th generation charging issues

Hi there cybelle_soares,

We understand you're experiencing an issue with turning on your iPod nano after charging it, and we'd like to see if we can assist.

To get started, try the steps below from iPod nano User Guide:

"If you need to reset iPod nano

• First, make sure iPod nano is charged. Then press the Sleep/Wake button and the Home button for 6 seconds, until the Apple logo appears.

If iPod nano won’t turn on or respond

• The iPod nano battery might need to be recharged. Connect iPod nano to a high-power USB 2.0 port or USB 3.0 port on your computer or to an Apple USB Power Adapter and let the battery recharge. Look for the lightning bolt icon on the iPod nano screen to verify that iPod nano is receiving a charge.
• Note: The USB 2.0 port on most keyboards doesn’t provide enough power to charge iPod nano. Connect iPod nano to a high-power USB 2.0 port or USB 3.0 port on your computer.
• Try the 5 Rs, one by one, until iPod nano responds."

If the issue persists, the iPod nano may need to be serviced. Learn more here: iPod Service and Repair

To explore any available options, reach out here: Get Support

Regards.