How can I request a refund for sending money to a wrong person
on personal Apple Pay money was sent to a wrong person
iPhone 12, iOS 14
Question marked as
Top-ranking reply
See the following from Send and receive money with Apple Pay - Apple Support
How to cancel or dispute a payment
- Open the Messages app, then open the conversation and tap the payment.
- Your Apple Cash card will open in the Wallet app. Under Latest Transactions, tap the payment, then tap it again.
- Tap Cancel Payment.
If you don't see Cancel Payment, the person has already accepted the payment. Try asking the recipient to send the money back to you instead.
It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.
Apple Pay person to person payments are just like any other private transaction between two people. If you're unable to cancel or receive your money back from the recipient, you can contact us to open a dispute.