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IPhone 12 pro screen in only gray and white

Hi, my iPhone 12 pro screen changed to only gray and white. I turned off the Color Filters in Accessibility, but this did not fix. Also. restarted phone, still not fixed.

Thanks for your help.


iPhone 12 Pro, iOS 14

Posted on Apr 6, 2021 8:27 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2021 2:46 PM

Hello vspicata,


It sounds like your display is showing in ‘Grayscale’ even though you have the ‘Color Filters’ feature disabled. Let’s help you get this sorted.


In this scenario, we want to make sure that Grayscale isn’t enabled elsewhere on the device. To do so, go under Settings > Accessibility > Zoom and make sure you don’t have ‘Zoom Filter’ set to Grayscale. If it is, switch it to None or turn Zoom off in order to return color to the display.


To learn more, please visit: Zoom in on the iPhone screen


We hope that helps. Take care. 

2 replies
Question marked as Top-ranking reply

Apr 7, 2021 2:46 PM in response to vspicata

Hello vspicata,


It sounds like your display is showing in ‘Grayscale’ even though you have the ‘Color Filters’ feature disabled. Let’s help you get this sorted.


In this scenario, we want to make sure that Grayscale isn’t enabled elsewhere on the device. To do so, go under Settings > Accessibility > Zoom and make sure you don’t have ‘Zoom Filter’ set to Grayscale. If it is, switch it to None or turn Zoom off in order to return color to the display.


To learn more, please visit: Zoom in on the iPhone screen


We hope that helps. Take care. 

IPhone 12 pro screen in only gray and white

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