You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need to remove my store credit. Thank you!

I have changed the country and need to remove the credit on itunes

iPhone XR, iOS 14

Posted on Apr 7, 2021 3:32 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2021 8:19 AM

Here are two methods to remove all your Apple ID balance:


Option A:

This is from an older version of an Apple document but it still works: "If your store credit is less than the cost of a single item on the iTunes Store, App Store, or iBooks Store, you can add a credit card to your account [how to add a card --> https://support.apple.com/HT201266 ]. When you buy an item, you will use the remaining store credit and [the remainder will be charged] to your credit card." This will not work if you do not still have a credit card from your old country.


Option B:

"If you don't have a credit card, contact iTunes Store support." Apple will remove the balance and keep it.

Click here --> https://support.apple.com/choose-country-region/media-services Select an option and keep on working your way down the menu until you get to one saying your "topic isn't listed". This will present you with support by chat or telephone call.

Or call Apple Support --> https://support.apple.com/HT201232


References:

Read this link for full information about requirements for changing store country:

Change your Apple ID country or region - Apple Support - Apple Support - https://support.apple.com/HT204447


1 reply
Question marked as Top-ranking reply

Apr 7, 2021 8:19 AM in response to mikulene

Here are two methods to remove all your Apple ID balance:


Option A:

This is from an older version of an Apple document but it still works: "If your store credit is less than the cost of a single item on the iTunes Store, App Store, or iBooks Store, you can add a credit card to your account [how to add a card --> https://support.apple.com/HT201266 ]. When you buy an item, you will use the remaining store credit and [the remainder will be charged] to your credit card." This will not work if you do not still have a credit card from your old country.


Option B:

"If you don't have a credit card, contact iTunes Store support." Apple will remove the balance and keep it.

Click here --> https://support.apple.com/choose-country-region/media-services Select an option and keep on working your way down the menu until you get to one saying your "topic isn't listed". This will present you with support by chat or telephone call.

Or call Apple Support --> https://support.apple.com/HT201232


References:

Read this link for full information about requirements for changing store country:

Change your Apple ID country or region - Apple Support - Apple Support - https://support.apple.com/HT204447


I need to remove my store credit. Thank you!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.