Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Greyed out “Turn Off Passcode”

I used to have my work email on my phone and that required me to have a 6 digit passcode. I have removed all work related apps from my phone and Turn Off Passcode is still greyed out. I would like to remove passcode from my Apple Watch and iPhone. Help!

iPhone 11, iOS 14

Posted on Apr 7, 2021 5:14 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2021 5:29 AM

On the phone open Settings and choose General > Profiles & Device Management.

 If there is a configuration profile listed on the page, select it and tap Delete Profile.

Enter your passcode to confirm the deletion. After removing the configuration profile, you should find the Turn Passcode Off option is no longer greyed out.

1 reply
Question marked as Top-ranking reply

Apr 7, 2021 5:29 AM in response to abbi228

On the phone open Settings and choose General > Profiles & Device Management.

 If there is a configuration profile listed on the page, select it and tap Delete Profile.

Enter your passcode to confirm the deletion. After removing the configuration profile, you should find the Turn Passcode Off option is no longer greyed out.

Greyed out “Turn Off Passcode”

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.