Face ID not working

What should I do if my Face ID is not working after updating my iphone? I tried resetting it and just tells me to position my face within the frame or move the phone higher/lower or that my face is out of view.

Posted on Apr 7, 2021 1:38 PM

Reply

Top-ranking reply

sberman

Level 10

272,280 points

Posted on Apr 7, 2021 1:39 PM

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

View in context

Similar questions

Face ID not working I am trying to reset my Face ID after most recent iOS update and it doesn’t work. My face will be in the frame yet it tells me my face is out of view. Face ID has not worked since most recent update on my iPhone 13. How do I fix it?
417 1
Face id not working I am using iPhone 13 pro from last 2 weeks my face id isn’t working and if i try to reset it , system keep showing me to move iPhone higher and lower,
915 2
Face ID not working on iPhone Why doesn’t my Face ID work? It keeps telling me to move it lower and higher. I even restarted my phone and took it off silence mode but it still wouldn’t work. I am frustrated. [Re-Titled by Moderator]
453 1

1 reply

Top-ranking reply

sberman

Level 10

272,280 points

Apr 7, 2021 1:39 PM in response to K_Y07G

If Face ID isn't working on your iPhone or iPad Pro - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Face ID not working

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up