has anyone ever got a message claiming to be from apple security saying that you have a trojan virus and need to go to the app store and dowload a free antivirus protection
iPhone 11
It's a Scam message. Do not do anything with it. See this link --> Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
It's a Scam message. Do not do anything with it. See this link --> Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
MEAR64 wrote:
has anyone ever got a message claiming to be from apple security saying that you have a trojan virus and need to go to the app store and dowload a free antivirus protection
Millions of people have. And they are always scams sent by criminals. If you have the name of the app it wants you to download I can see about getting it banned.
As said, a scam by criminals that's been around for a while now. Also stupid criminals. There's no such thing as a "trojan virus". It's one or the other as they are completely different types of malware.
Do you remember what AV software they wanted you to get? A common ploy is to push users with these scams to get specific AV or VPN software from the App Store in the hopes you'll buy they in-app purchases. Some immediately start a subscription just by launching the software.
If you have an image of it, or at least remember the exact name, they should be reported to Apple and have their apps removed from the App Store.
Because it opens the AppStore and gives you the option to download the software.
Nothing should be installed automatically.
I have never received such a scam ad.
I don’t go to websites that serve such scams and I use ad blockers.
it just popped up on my cell phone. I didn’t even open up the internet.
I am new to all of this. This is my first smart phone, before this all I had was a flip phone that my work provided.
I want to thank everyone for their comments and the help.
A scam. Do not reply to it.
Yup, just like the millions of other scam messages.
Look at the address it came from.
Still spam.
Ah, you would have to click on Remove Virus to see which app it was. I won’t ask you to do that, although it would be safe.
Why would clicking on it be safe
I just got the same message or close to same
Still a scam.
margherita274 wrote:
I just got the same message or close to same
And, of course, you read the messages in response to the one from MEAR64, so now you know all there is to know about this. Right?!
has anyone ever got a message claiming to be from apple security saying that you have a trojan virus and need to go to the app store and dowload a free antivirus protection
