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AirPods not working on phone calls

My air pods work for everything but stopped working for phone calls.



[Re-Titled by Moderator]

Posted on Apr 7, 2021 5:12 PM

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Question marked as Best reply

Posted on Apr 8, 2021 1:36 PM

Hello Justin0125,


Thanks for reaching out in Apple Support Communities. We understand that you're having trouble with your AirPods. It sounds like they are not working for phone calls. We'll do our best to help. What happens when you press the Force Sensor to answer a call? Have you tested using "Hey Siri" to make a call? Do you have multiple devices paired with your iOS device? The answers to these questions can help us determine our next troubleshooting steps.


Check out the following support articles:


Make and answer calls with AirPods on iPhone


If the steps above don't help, try resetting your AirPods:


Reset your AirPods


A reset can help with power, audio and other issues.


Cheers!

2 replies
Question marked as Best reply

Apr 8, 2021 1:36 PM in response to Justin0125

Hello Justin0125,


Thanks for reaching out in Apple Support Communities. We understand that you're having trouble with your AirPods. It sounds like they are not working for phone calls. We'll do our best to help. What happens when you press the Force Sensor to answer a call? Have you tested using "Hey Siri" to make a call? Do you have multiple devices paired with your iOS device? The answers to these questions can help us determine our next troubleshooting steps.


Check out the following support articles:


Make and answer calls with AirPods on iPhone


If the steps above don't help, try resetting your AirPods:


Reset your AirPods


A reset can help with power, audio and other issues.


Cheers!

AirPods not working on phone calls

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