Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

How Apple developed the world’s first end‑to‑end hearing health experience. Learn more >

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

airpods 1 keeps disconnecting

I have Xs Max and 12 pro max paired with airpods 1. The trouble is airpods1 keep disconnecting after 2 or max 3 minutes and i put the airpods back in the charging case a for 2 seconds than reconnect only to be disconnected again

Posted on Apr 8, 2021 3:24 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 8, 2021 8:13 AM

Here's various things to read and try:


- Reset your AirPods - https://support.apple.com/HT209463 - "You might need to reset your AirPods ... to fix a different issue. These steps work with the Wireless Charging Case and the standard Lightning Charging Case."


- AirPods Service and Repair

Learn more about AirPods service options, warranty, and pricing. - https://support.apple.com/airpods/repair/service


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

1 reply
Question marked as Top-ranking reply

Apr 8, 2021 8:13 AM in response to alinisar

Here's various things to read and try:


- Reset your AirPods - https://support.apple.com/HT209463 - "You might need to reset your AirPods ... to fix a different issue. These steps work with the Wireless Charging Case and the standard Lightning Charging Case."


- AirPods Service and Repair

Learn more about AirPods service options, warranty, and pricing. - https://support.apple.com/airpods/repair/service


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

airpods 1 keeps disconnecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.