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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I just got this iphone12 pro and I've heard that model numbers identify whether it's a new phone or refurbished but I've never seen a model number starting with 3H? The same model number was on the back of the box aswell
Could someone please clarify?
Thank you.
iPhone 12 Pro, iOS 14
Model numbers should start with either M, N, P or F. Are you sure you are looking at a model number, and not the serial number? They are not the same thing.
Model numbers are 8 characters long plus a forward slash. Serial numbers are 12 characters long.
The model number should have the forward slash before the last character.
MWC62AA/A for example.
At this point in time, it's highly unlikely there are any refurbished iPhone 12s around to buy. Refurbished units are sold by Apple from its own online Apple store only and currently they are not selling them there yet.
Any units provided as replacements during service would have a model number starting with an N, designating a Replacement unit rather than Refurbished.
Model numbers should start with either M, N, P or F. Are you sure you are looking at a model number, and not the serial number? They are not the same thing.
Model numbers are 8 characters long plus a forward slash. Serial numbers are 12 characters long.
The model number should have the forward slash before the last character.
MWC62AA/A for example.
At this point in time, it's highly unlikely there are any refurbished iPhone 12s around to buy. Refurbished units are sold by Apple from its own online Apple store only and currently they are not selling them there yet.
Any units provided as replacements during service would have a model number starting with an N, designating a Replacement unit rather than Refurbished.
That is apparently a valid model number. Comes back as a 128GB Gold iPhone 12 Pro meant for sale in China and Korea.
Might be a specific model numbering scheme for those countries.
That indicates it was refurbished by someone other than Apple, and meets Apple's specifications for that.
(195649)
Is the box a standard black or white retail box?
Or a brown cardboard box?
Can you post the complete model number? There is no security issue with posting model numbers.
Yes,I'm sure it's the model number when I tap on it it shows the other region code starting with A aswell.
I'm confused because it doesn't belong to any of the given categories (m,n,p,f).
and even more so because the same model number starting with 3H is on the back of the box it came with.
A quick google search of the model number returned results indicating those specs.
The "KH" part indicates Korea and China based on this website: link-> https://pakwired.com/how-to-identify-your-iphone-model-and-its-country-of-origin/
Where exactly did you buy it that this is even a question?
is it possible for the same model number to be on the back of the box aswell?
do all refurbishments include that?
It was black.
and the full model number is 3H555KH/A.
Ah I see..thank you so much it's a relief.
Where did you get the information from btw?
Questions about iphone model number
