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lreal009 Author

Level 1

4 points

I need a refund ASAP!!!

I was using the app Mathway and somehow I accidently clicked the premium subscription. It automatically charged me $39.99!! I did not mean to make this purchase, I've issued a refund request already. Will I for sure get refunded??

iPhone 7 Plus, iOS 14

Posted on Apr 8, 2021 8:48 AM

Top-ranking reply

Pactricia666

Level 6

12,814 points

Posted on Apr 8, 2021 9:05 AM

It will depend if you are eligible. And the time it takes for the money to appear on your account or statement depends on the payment method.

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

And don't forget to cancel the subscription. You can follow this article on how you can: https://support.apple.com/en-us/HT202039

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I need a refund ASAP!!!

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