Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

hi, i bought an iPhone 11 and i need a copy of the bill. how can i get it? i have the orden number. Thanks

hi, i bought an iPhone 11 and i need a copy of the bill. how can i get it? i have the orden number. Thank

iPhone 11

Posted on Apr 8, 2021 11:30 AM

Reply
Question marked as Best reply

Posted on Apr 8, 2021 12:42 PM

For items from the on-line store go to apple.com, scroll to the bottom, and click on Apple Store Account. --> https://www.apple.com/us/shop/goto/account (only the past 18 months)


For a physical Apple Store purchase you can try contacting the store where you purchased the phone and see if they still have a record of the purchase.


Viewing & Changing Orders - Shopping Help - Apple - https://www.apple.com/shop/help/viewing_changing_orders - "Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing(Opens in a new window) page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice. If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE."


Apple recommends you "Keep your receipt after you buy an Apple device" - https://support.apple.com/HT202711

2 replies
Question marked as Best reply

Apr 8, 2021 12:42 PM in response to JCAM2021

For items from the on-line store go to apple.com, scroll to the bottom, and click on Apple Store Account. --> https://www.apple.com/us/shop/goto/account (only the past 18 months)


For a physical Apple Store purchase you can try contacting the store where you purchased the phone and see if they still have a record of the purchase.


Viewing & Changing Orders - Shopping Help - Apple - https://www.apple.com/shop/help/viewing_changing_orders - "Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing(Opens in a new window) page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice. If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE."


Apple recommends you "Keep your receipt after you buy an Apple device" - https://support.apple.com/HT202711

hi, i bought an iPhone 11 and i need a copy of the bill. how can i get it? i have the orden number. Thanks

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.