Macbook stuck on “enter the passcode you use to unlock the iPhone”
My macbook pro has been loading the enter the passcode you use to unlock the iPhone for about an hour now. I can’t restart it or turn it off either. What should I do?
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User profile for user:
mingoslkd
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Community Specialist
Hello nikol245,
We understand that you're encountering some trouble with your MacBook Pro not responding at the login screen. If frozen, we'd recommend a force restart of your Mac.
Log out, sleep, wake, restart, or shut down your Mac - Apple Support
If that doesn't react or your MacBook Pro doesn't respond after, let us know.
Thanks!