Password sync between Apple store and iTunes

The password for apple store works fine but not working for iTunes.

are they the same?

iPhone 12 Pro Max

Posted on Apr 8, 2021 1:31 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2021 7:44 AM

Hello imelda257,


It sounds like you have questions about your Apple ID password.


Here's a resource on this topic. Review Where can I use my Apple ID? The Apple ID and password that you use for iTunes is the same combination you would use for the App Store along with the other services shown in that article.


If you are able to log into Manage your Apple ID but it is not working for another service have you recently changed your password? If so, restart your device, and ensure it is connected to the internet.


Depending on what exactly the message you are receiving says, another possibility could be that you need to enter a different Apple ID and password. This can happen in situations where content was purchased or downloaded from another Apple ID.


Hope this information helps.


Have a good day.

1 reply
Question marked as Top-ranking reply

Apr 10, 2021 7:44 AM in response to imelda257

Hello imelda257,


It sounds like you have questions about your Apple ID password.


Here's a resource on this topic. Review Where can I use my Apple ID? The Apple ID and password that you use for iTunes is the same combination you would use for the App Store along with the other services shown in that article.


If you are able to log into Manage your Apple ID but it is not working for another service have you recently changed your password? If so, restart your device, and ensure it is connected to the internet.


Depending on what exactly the message you are receiving says, another possibility could be that you need to enter a different Apple ID and password. This can happen in situations where content was purchased or downloaded from another Apple ID.


Hope this information helps.


Have a good day.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Password sync between Apple store and iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.