Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

got second hand ipad has activation lock on it the owner moved cant find them help

how to get activation lock off when you not the

orginal

l owner


iPad mini, iOS 9

Posted on Apr 8, 2021 3:33 PM

Reply
Question marked as Best reply

Posted on Apr 8, 2021 4:09 PM

If you’re not the original owner, the iPad is useless to you.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.

2 replies
Question marked as Best reply

Apr 8, 2021 4:09 PM in response to momabearof3

If you’re not the original owner, the iPad is useless to you.


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.

Apr 8, 2021 3:43 PM in response to momabearof3

Return for refund if you can, or recycle it:


The All Too Common SAD Reality of Buying a used iPad/iPhone - Apple Community


Activation Lock is a theft deterrent, and nobody—other than the person holding the credentials to the Apple ID holding the lock, or Apple and then only given the appropriate paperwork—can release the lock. And you don't have the appropriate paperwork.


got second hand ipad has activation lock on it the owner moved cant find them help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.