Logic Board and other issues

Hi!

The logic board of my almost new MacBook Pro 16 '' (around 4 months of use now) was damaged without any reason.

I contacted Apple and they give me the option to change it under warranty and I did it but they also changed the Touch Bar without previous notice. The first "repair order" was just the logic board!


I bought it in Australia and now I am in Brazil.


Since then I am feeling the laptop is not the same as before and I am facing some issues. I would like to know if they are related to this logic board problem or what could happen after they "fixed it". The issues are:


  • As the image shows, I have 458GB free of 500GB. I only have basic software, a lot of free space, zero app/software initialising on starting it up. When I turn it on, it takes around 30 seconds to complete the process. For me, this is a lot! It never took so much time. Before this logic board issue, the computer turned on in like 5 seconds, super fast. Also, when turning on, the screen blinks 2-3 times every time! Even my old MBP 2014 turns on faster than this one. I really believe 30 seconds is too much as I do not have anything on this computer and this problem just started a few days ago! The problem here is not only the time but that before it did not happen !!! The issue - https://youtu.be/Ir2oIm4ryU4


  • I posted here before and prior to the logic board issue, I had the same installed apps but MORE documents and still had more free space! How is that possible? Currently, the section Others is using much more space than before!


  • I can't sync the apps Messages and Facetime with my iPhone anymore. It keeps saying the password is wrong but it isn't! I log in to AppleID normally, but it is impossible to sync these two apps with my iPhone.


  • The laptop keeps overheating when connected with an external monitor without even using the it. Really frustrating as I rely on monitor most part of the time.


  • When I bought the laptop I have access to the News app. Now, the laptop came without it and I can't download it. It is just annoying because this major logic board issue should not happen. I can't remember if there are other apps I had before and are gone. Now "basic" stuff like this bother me.


  • Minor issue but annoying - when I bought it everything was in English, now it is Portuguese. I can still change the language of course, but the "native language" (I don't know the right term for this) of the system is Portuguese - Like when I set up the computer everything was in Portuguese. The calendar is in Portuguese...


I am really frustrated with this computer for the price I paid. I am not sure if I am paranoid or this sh**t is worst than before!


Is there any change Apple would replace an entire laptop or give my money back?


thanks.


Posted on Apr 8, 2021 3:09 PM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Logic Board and other issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.