I was locked out of my apple accounts (iPhone and Mac Book) I was never given the option to answer my security questions to prove my identity. I am stuck in a loop of reset your password, only to keep asking for my password. Never asks my questions. How do I get to my security questions
iPhone 12 Pro Max
Click on this link to learn how to 'Change your Apple ID password' --> https://support.apple.com/HT201355
Is your Apple ID set to use Two factor Authentication? If it is, you use Account Recovery instead:
How to use account recovery when you can’t reset your Apple ID password
Click on this link to learn how to 'Change your Apple ID password' --> https://support.apple.com/HT201355
Is your Apple ID set to use Two factor Authentication? If it is, you use Account Recovery instead:
How to use account recovery when you can’t reset your Apple ID password
Yes I have Two Factor Authentication.
Two-factor authentication for Apple ID - Apple Support
"With two-factor authentication, you don't need to remember any security questions. We verify your identity exclusively using your password and verification codes sent to your trusted devices and phone numbers. When you enroll in two-factor authentication, we keep your old security questions on file for two weeks in case you need to return your account to its previous security settings. After that, they're deleted."
If you have 2 Factor Authentication enabled, there aren't any security questions.
Did you try the first link Limnos posted?
Thank you for responding Limnos, Yes I have Two Factor Authentication. It requests my verified phone number, I enter it, I receive the code, enter the code, and I am asked for my password. The one I am trying to reset. It is a constant circle.
Thank you message received and appreciated
Lock out of Apple ID
