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I'm getting this error message when I'm trying to add my credit card to complete my itunes store account (recently got my iphone4 and want to get started). How much later do they want me to try again? This is ridiculous. Has anyone solved this problem?

Windows Vista

Posted on Jul 30, 2010 12:03 PM

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16 replies

Aug 1, 2010 8:37 PM in response to xploddan

Same here. My previously working itunes account said I need to check my billing info- I fill out all the fields, go thru all the steps, and when it sends me back to itunes and I click done- "temporarily unable to process" "please try later" - What is up? The first time I went to the billing info it said something about my account being accessed from a new computer- now what do I do?

Aug 31, 2010 3:58 PM in response to xploddan

After a great deal of time and effort I finally resolved the issue and thought you might be interested

I completely rebuilt my machine from scratch (I have been experiencing an increasing number of issues generally)
iTunes is still giving me App update errors
iTunes allows me to purchase new Apps
iTunes allows me to purchase music
iTunes updates Apps ok on my iphone
on my iMac (latest version of all Mac s/w) I was still getting the itunes error

After much experimentation I arrived at the following solution...

I have Intego Netbarrier installed and have on several occasions switched its network filters off to see if anything resolved but nothing ever did.. however .......

I was going through every Netbarrier options 1 by 1 and noticed under the 'Surf' options > Information Hiding I had somehow managed to tick the box *'Hide my Apple ID when using iTunes Ministore'.* Herein lies the issue - if I un-tick it all is resolved, ie *mini-store needs to see my Apple ID for updates* but not for purchases ...curious!!!!

Hope this is of help

Sep 14, 2010 2:29 AM in response to xploddan

I just got a reply from apple about this problem, which was the usual answer to wait 24 hours. I then started to send 6 more messages and got another reply about the fraud and that some accounts have be disabled for this reason in itunes. Well today they fix it and the problem is gone. Keep sending emails and you will have it working again. I hope this works for some of you 🙂

keep on sending emails

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