Hi!
I recently cancelled two subscriptions and requested a refund as I wasn’t meant to purchase these. I sent off the request and a few days ago it said refunded.
I cannot see the money in my bank even though the billing details are correct? I’m not sure what to do!
iPhone 11, iOS 14
Glad to hear that I was able to help.
To give you an idea on how long you should wait, here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Glad to hear that I was able to help.
To give you an idea on how long you should wait, here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Wait a couple more days. It is possible that Apple is done with processing the refund on their end but your bank still processing the details.
Hi Patricia !
this sounds likely and gives me some relief , it only said refunded on the 8th , so I will wait a few more days ,
thank you again
Issue with Subscription refund
