I buy gems but the item that i buy dosent appear in my account

Hello janette231,

We would like to see how we can help you with your in-app purchase. Follow the steps in this link if you aren't seeing that in-app purchase: If you don't see your in-app purchases

"Some in-app purchases, such as game currency or hints, are consumable, which means that they run out as you use them. You can only restore non-consumable purchases. Learn about different types of in-app purchases.

To restore a non-consumable purchase, open the app that you made the purchase in and look for an option to restore. You might find it in one of these places:

• The app's main menu.
• The app's Settings or Options menus.
• The app's in-app store.

If you were charged for the purchase and still can't restore, contact the app developer for support. You can also report a problem with the in-app purchase."

Cheers!