Un authorized purchase

My 10 Yr old son has played a Car game in the I Pad without my knowledge and the game offered him options to buy upgrades to the game. He purchased upgrades worth $ 4000.00 . He did not have the facility of purchasing anything before since he did not know the I tune password. But he managed to change the password and using new password he purchased all these upgrades. I requested for refund, but Apple denied refunds, I can understand they don't want to give back what they took . The Car game is very tricky and it cheats children very easily. These app has been made to steel money from your account. Children don't know that the game charges to their parent's account.


I recommend keep away from apple products if you do not have sound knowledge in technology.

Posted on Apr 9, 2021 7:35 PM

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Posted on Apr 9, 2021 8:21 PM

'Require a password for App Store and iTunes purchases' --> https://support.apple.com/HT204030 or 'Use Restrictions on your iPhone, iPad, and iPod touch' --> https://support.apple.com/HT201304 "to block or limit ... features on your iPhone, iPad, or iPod touch"


This is not something that is easily hacked by a 10 year old unless you are using 1234 as a passcode.

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Apr 9, 2021 8:21 PM in response to vidu2011

'Require a password for App Store and iTunes purchases' --> https://support.apple.com/HT204030 or 'Use Restrictions on your iPhone, iPad, and iPod touch' --> https://support.apple.com/HT201304 "to block or limit ... features on your iPhone, iPad, or iPod touch"


This is not something that is easily hacked by a 10 year old unless you are using 1234 as a passcode.

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Un authorized purchase

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