How did my x FaceTime me if I changed my number

My x FaceTime me. I blocked him and I changed my number. How did he get through?

iPhone XS Max, iOS 14

Posted on Apr 10, 2021 1:32 AM

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1 reply

Apr 12, 2021 5:10 AM in response to Clo831

Hi Clo831,


We understand you're receiving FaceTime calls from a blocked contact. If you have followed the steps in the linked article above under the FaceTime app "FaceTime app, tap the Info button Info button next to the phone number, contact, or email address that you want to block. Scroll down, then tap Block this Caller." and the issue remains, we would then recommend ensuring your device is updated to the current iOS version as well as have installed any available carrier bundles. These articles can walk you through:


Update your iPhone, iPad, or iPod touch


Update your carrier settings on your iPhone or iPad


Also, if you are using any call filtering apps, test if removing them resolves the issue.


If the issue remains, we want to ensure you get to the right team if needed. We recommend that you reach out to Apple Support directly. Get help where you are. Choose a product and we’ll connect you to an expert by phone, chat, email, and more. Please reach out here:



Get Support



Hope this helps!

Have a great day.

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How did my x FaceTime me if I changed my number

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