Hi, I bought a Macbook Air yesterday, I have connected my Samsung S10 via Bluetooth but it keeps disconnecting, I've looked this up and it seems that it is a regular issue, I've tried all suggestions but this just doesn't work. Rather frustrating as I did expect everything to work properly!
Thanks for any advice in getting this working
Ok and Understood - Welcome to the World of Apple !!
Like in Windows, there are upgrades that happen. Like Windows 10 version 1909 and eventually Windows 10 2H2. Similar principle applies to macOS Big Sur version 11.2 there is a Big Sur Update to Big Sur version 11.2.3. What I was trying to determine if this computer has the Most Recent UpDated installed.
There is a way outside of what I asked. On the Desktop of the Computer Upper Left Apple Icon - Sysem Preference in a Down Menu >> Software Updates and open this Software Updates. It will connect to the Apple Servers and search for any Updates to the OS. If it finds an update - it will offer to download and install. That would pretty well secure having the Most Up-to-Date version available for this computer.
If the update is available, be sure to be connected to charger.
Ok and Understood - Welcome to the World of Apple !!
Like in Windows, there are upgrades that happen. Like Windows 10 version 1909 and eventually Windows 10 2H2. Similar principle applies to macOS Big Sur version 11.2 there is a Big Sur Update to Big Sur version 11.2.3. What I was trying to determine if this computer has the Most Recent UpDated installed.
There is a way outside of what I asked. On the Desktop of the Computer Upper Left Apple Icon - Sysem Preference in a Down Menu >> Software Updates and open this Software Updates. It will connect to the Apple Servers and search for any Updates to the OS. If it finds an update - it will offer to download and install. That would pretty well secure having the Most Up-to-Date version available for this computer.
If the update is available, be sure to be connected to charger.
If this is the New Apple Silicon M1 CPU - About this Mac and verify what version of Big Sur is installed. Look for the word Big Sur and Click on that will reveal the Version Number.. Like macOS 11.1 ( 20C69 ) The computer may have addition updates for Big Sur. Present Release Version is macOS 11.2.3 (20D91)
This may resolve you issue.
Hi, thanks for your response, it's Big Sur V11.2 Apple M1
I don't understand what I need to do now, sorry, (this is my first time using Apple products, I have used Windows forever and was so fed up of them not working I have changed to Apple, here we are ...)
Thanks
We are here with you. If all goes well, it will eventually install with several Automatic Restarts ( Normal ) and present the setup Assist ( Much like the very first time you turn it on when first received (.
This update may resolve the Bluetooth issue you have been experiencing.
So we have achieved mild success.
I was able to Bluetooth across a couple of pictures but then it disconnected itself again, this seems like the this will be the Achilles heel of this device.
I usually use my laptop as a conduit between my phone and my hard-drive for the pictures on my camera, this will be my next challenge I am sure.
Many thanks for your help, I am very grateful :)
It was a real pleasure. In you quest to have more functionality for your purposes - refer to the below AirDrop Feature
Use AirDrop on your Mac to send files to devices near you
Thanks, there is an update so I have set it to run now, fingers crossed
Thank you, I tried AirDrop initially but it would not work.
I'll try again as it's had the update but I don't think it works with Android
Bluetooth keeps disconnecting
