iOS update

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Level 1

8 points

iOS update

Yesterday, I updated my iphone6 to ios12 and since then my phone hasn't been coming up. It's only shows the Apple logo and gets stuck while loading. This has kept me sad I don't no what I can do about it.

iPhone 6, iOS 12

Posted on Apr 10, 2021 9:35 AM

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Answer 1

Apr 10, 2021 10:47 AM in response to Dice20

It is not possible to install iOS 13 on any iPhone. If you have an iPhone 5S or 6 the latest you can install is iOS 12.5.2. If you have an 6S or newer you can install iOS 14.4.2. But you can’t install any version other than these.

The one exception is if you have a 6S or later and you participated in the iOS 13 beta you can continue maintaining it, but you shouldn’t. You should remove the beta and update to iOS 14→How to uninstall iOS beta software - Apple Support

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Answer 2

Apr 10, 2021 10:56 AM in response to Dice20

Maybe stuck on a boot loop

if so here is the support from Apple when your iPhone is stuck on a boot loop

https://support.apple.com/en-us/HT201412

and iPhone 6 software last update is iOS 12 so iPhone 6 won’t get the iOS 13 or 14

only iPhone 6S has iOS 13 or 14

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Answer 3

Apr 10, 2021 9:45 AM in response to Dice20

Start with this support article→If your iPhone is stuck on the Apple logo - Apple Support

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Answer 4

Apr 10, 2021 11:44 AM in response to EugeneAskWhy

EugeneAskWhy, please read a thread before answering it, rather than repeating what has already been posted. There are plenty of threads that can benefit from your expertise that have not been adequately answered. Your replies aren’t wrong, they are just redundant.

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