2 Replies Latest reply: Jul 30, 2010 12:19 PM by dankton12
tobygunnee Level 1 Level 1 (5 points)
Hi,

My wife's mute button is broken on her 3G and I want to go to an apple store to get it fixed, do we need to book an appointment at the genius bar, or just turn up at the store?

How do I book an appointment for the genius bar online as I can't find the option on the UK site. I can only find it on the US site but you can only book US stores

Cheers

Message was edited by: tobygunnee

Message was edited by: tobygunnee
  • 1. Re: Genius Bar query, UK Customers ?
    sirfaba Level 3 Level 3 (605 points)
    Make a reservation to have a set time to see a Genius. Just show up and you'll probably be waiting for a while depending on how busy the store is.
  • 2. Re: Genius Bar query, UK Customers ?
    dankton12 Level 1 Level 1 (135 points)
    tobygunnee wrote:
    Hi,

    My wife's mute button is broken on her 3G and I want to go to an apple store to get it fixed, do we need to book an appointment at the genius bar, or just turn up at the store?

    How do I book an appointment for the genius bar online as I can't find the option on the UK site. I can only find it on the US site but you can only book US stores

    Cheers


    I'd make an appointment, when I went to a Genius Bar (Brighton) with an appointment I was glad I had booked as there we no other appoitments free for that day (mid-week).

    You can book by going to the Apple website then selecting 'UK' from the countries list. From there follow the 'Help' . Genius Bar prompts.

    Here's the link: http://www.apple.com/uk/retail/geniusbar/

    Message was edited by: dankton12