Genius Bar query, UK Customers ?

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Level 1

21 points

Genius Bar query, UK Customers ?

Hi,

My wife's mute button is broken on her 3G and I want to go to an apple store to get it fixed, do we need to book an appointment at the genius bar, or just turn up at the store?

How do I book an appointment for the genius bar online as I can't find the option on the UK site. I can only find it on the US site but you can only book US stores

Cheers

Message was edited by: tobygunnee

Message was edited by: tobygunnee

Posted on Jul 30, 2010 11:46 AM

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Answer 1

sirfaba

Level 3

610 points

Jul 30, 2010 11:51 AM in response to tobygunnee

Make a reservation to have a set time to see a Genius. Just show up and you'll probably be waiting for a while depending on how busy the store is.

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Answer 2

dankton12

Level 1

143 points

Jul 30, 2010 12:19 PM in response to tobygunnee

tobygunnee wrote:
Hi,

My wife's mute button is broken on her 3G and I want to go to an apple store to get it fixed, do we need to book an appointment at the genius bar, or just turn up at the store?

How do I book an appointment for the genius bar online as I can't find the option on the UK site. I can only find it on the US site but you can only book US stores

Cheers

I'd make an appointment, when I went to a Genius Bar (Brighton) with an appointment I was glad I had booked as there we no other appoitments free for that day (mid-week).

You can book by going to the Apple website then selecting 'UK' from the countries list. From there follow the 'Help' . Genius Bar prompts.

Here's the link: http://www.apple.com/uk/retail/geniusbar/

Message was edited by: dankton12

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