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User profile for user: 之琪
之琪 Author
User level: Level 1
4 points

Photo exporting error - Mac

I want to export photo from mac to my hard drive but I kept receiving errors and I couldn't complete even by exporting one photo at a time.


I solve this problem by airdroping the photo directly from iPhone to Mac and the photo shows in the Download section. Then I move them to my hard drive. It helped even though the process is tedious and a bit slow.




MacBook Air

Posted on Apr 10, 2021 9:34 PM

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User profile for user: TonyCollinet
TonyCollinet
User level: Level 7
23,990 points

Apr 11, 2021 12:31 AM in response to 之琪

Hi - to help with diagnosis - can you answer the following?


Hoow are you trying to export? Drag/drop, or file>export. Have you tried file>export unmodified original? What errors do you get.


  • What version of MacOS are you on.
  • Has this just started for no apparent reason, or have you upgraded MacOS (if so from which version) or changed machine? or some other event?
  • Where is the library stored (System drive or external drive)? If external - what is the format of the drive?
  • Is the library on a network drive or in some sort of cloud storage (EG Dropbox or NAS)?
  • Have you used any apps to remove duplicates, if so, which?
  • Have you used any "clean up" or "speed up" apps
  • Do you use Icloud to sync photos?
  • If so, do you have optimise local storage set?
  • Are your files imported into photos (photos preferences general) or left as referenced files?
  • How do you backup your Mac?


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Photo exporting error - Mac

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