Disabled App store and itunes

I had that happened to me a couple years ago when I didn’t update my payment information.

You’re gonna have to contact Apple support.

Here’s the article that they reference to for that issue.

https://support.apple.com/en-us/HT208856

And here is the link for the Apple support app.

https://apps.apple.com/us/app/apple-support/id1130498044

hopefully this solves your issue.