Can't log into websites using Safari

Hello,


I am unable to log into a few websites (including two banks) using Safari on my Mac. When I click log in, it tells me that the credentials are incorrect. I am manually filling in the credentials and not using AutoFill.


I am also unable to log into these websites using Safari on my iPhone. I am able to log in with the same credentials on the Apps, and using Chrome on the iPhone.


It is important to note that I am able to log into these websites using Chrome, with the exact same credentials.


What I have tried:

  1. Resetting my computer
  2. Clearing All Time History from Safari
  3. Restarting Safari
  4. Using Incognito




Posted on Apr 11, 2021 1:19 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 11, 2021 2:35 AM

Go step by step and test.


1. Startup in Safe Mode:    https://support.apple.com/en-us/HT201262

    Login to your account.

    Launch Safari and test.

    To exit Safe Mode, click  in the menu bar and choose “Restart”.

    Test.

2 Turn off iCloud Keychain on your Mac and iPhone.

If asked to keep information, choose to keep.

Restart your Mac and iPhone.


Turn on iCloud Keychain on your Mac and iPhone.

    Launch Safari and test.

https://support.apple.com/en-us/HT204085


For more info: https://support.apple.com/en-us/HT203783

1 reply
Question marked as Top-ranking reply

Apr 11, 2021 2:35 AM in response to Danielr1990

Go step by step and test.


1. Startup in Safe Mode:    https://support.apple.com/en-us/HT201262

    Login to your account.

    Launch Safari and test.

    To exit Safe Mode, click  in the menu bar and choose “Restart”.

    Test.

2 Turn off iCloud Keychain on your Mac and iPhone.

If asked to keep information, choose to keep.

Restart your Mac and iPhone.


Turn on iCloud Keychain on your Mac and iPhone.

    Launch Safari and test.

https://support.apple.com/en-us/HT204085


For more info: https://support.apple.com/en-us/HT203783

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Can't log into websites using Safari

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