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Second hand iPhone

Bought used iPhone with unknown iCloud on. How can I restore or remove the account. From check up the iPhone is in lost mode. Should I hand it over to apple store?

iPhone X

Posted on Apr 11, 2021 8:40 AM

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Posted on Apr 11, 2021 8:43 AM

Hand it to the Apple Store for recycling.


The previous owner needs to log out of iCloud or go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.     



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Second hand iPhone

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