Why do I get two different step counts

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Why do I get two different step counts

Why does my health app and my activity app shows two different step counts for the same day

iPhone 11, iOS 14

Posted on Apr 11, 2021 1:03 PM

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Answer 1

Best reply

Rectherapy2001 Author

Level 1

11 points

Apr 13, 2021 2:41 AM in response to iAli_I

Well now this is strange . I took a picture or what was on my watch for steps on a certain date and that is what doesn’t match my activity or health app ... so I was wrong the activity and health app are talking just fine , where did the steps go ?

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Answer 2

iAli_I

Level 2

376 points

Apr 11, 2021 3:59 PM in response to Rectherapy2001

Hi there,

It sounds as if the health app is still using data collected from your iPhone for steps.

You can alter this in the health app, if you find and select the “Steps” page. Scroll to the very bottom and under options you will find “Data Sources & Access”. By selecting edit on the top right of this page you will be able to change where your steps are synced from by moving your data sources so that your Apple Watch is above your iPhone.

I hope this helps,

Ali

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Why do I get two different step counts

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