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need to replace old my earphone

need to replace old my earphone. Possible to exchange with my old one for new.

iPhone SE, iOS 14

Posted on Apr 11, 2021 9:46 PM

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Question marked as Best reply

Posted on Apr 11, 2021 9:57 PM

If these were supplied with the device and the warranty is still good you can explore getting them replaced by Apple.


For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service


If these are Airpods, see this:


Replacement instructions for Airpods are provided at the bottom of this support article "How to find your lost AirPods, AirPods Pro, or AirPods Max": --> https://support.apple.com/HT207581 Neither the warranty nor AppleCare+ helps with the cost of Airpods that are lost. The cost for damaged Airpods may be lessened by any 'AppleCare+ For Headphones' coverage you may have.


'AirPods Service and Repair' lists replacement fees. Click here --> https://support.apple.com/airpods/repair/service


1. If you can't find your AirPod or Charging Case, or if something is damaged, get the serial number. Click on this link to discover how to find the serial number. --> https://support.apple.com/HT209371


2. Contact Apple Support for a replacement. Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298

(You may have to go to the support article in my first link for the special Airpod replacement service link if that one doesn't work.)


3. Learn how to set up your replacement.

Set up your replacement AirPods or charging case - "When you get your replacement, follow these steps to use your AirPods again." --> https://support.apple.com/HT207827


1 reply
Question marked as Best reply

Apr 11, 2021 9:57 PM in response to nandhaadjame2008

If these were supplied with the device and the warranty is still good you can explore getting them replaced by Apple.


For the 'iPhone Service Answer Center' click here --> https://support.apple.com/iPhone/repair/service


If these are Airpods, see this:


Replacement instructions for Airpods are provided at the bottom of this support article "How to find your lost AirPods, AirPods Pro, or AirPods Max": --> https://support.apple.com/HT207581 Neither the warranty nor AppleCare+ helps with the cost of Airpods that are lost. The cost for damaged Airpods may be lessened by any 'AppleCare+ For Headphones' coverage you may have.


'AirPods Service and Repair' lists replacement fees. Click here --> https://support.apple.com/airpods/repair/service


1. If you can't find your AirPod or Charging Case, or if something is damaged, get the serial number. Click on this link to discover how to find the serial number. --> https://support.apple.com/HT209371


2. Contact Apple Support for a replacement. Click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF32003&category_id=SC0298

(You may have to go to the support article in my first link for the special Airpod replacement service link if that one doesn't work.)


3. Learn how to set up your replacement.

Set up your replacement AirPods or charging case - "When you get your replacement, follow these steps to use your AirPods again." --> https://support.apple.com/HT207827


need to replace old my earphone

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