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Pictures that were supposedly “backed up” didn’t back up

i backed up my phone before i erased my iphone. after i got the back up ok my phone, none of the pictures that were supposedly “backed up” didn’t back up. does anybody know why or how to get them back?? all the photos that i got were the ones i deleted long ago.



​[Re-Titled by Moderator]

Posted on Apr 11, 2021 11:09 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2021 10:40 AM

If you were using iCloud Photos they are saved in iCloud, not in a backup.


Set up iCloud on your iPhone, iPad, or iPod touch - https://support.apple.com/HT204136


What does iCloud back up? - https://support.apple.com/HT207428


About backups for iOS devices - https://support.apple.com/HT204136 - including a list of what is backed up.

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iCloud backups include nearly all data and settings stored on your device. iCloud backups don't include:

Data that's already stored in iCloud, like Contacts, Calendars, Notes, iCloud Photos, iMessages, Voice Memos, text (SMS) and multimedia (MMS) messages, and Health data*

Data stored in other cloud services, like Gmail and Exchange mail

Apple Mail data

Apple Pay information and settings

Face ID or Touch ID settings

iCloud Music Library and App Store content (If it's still available in the iTunes, App, or Apple Books store, you can tap to re-download your already purchased content.)



1 reply
Question marked as Top-ranking reply

Apr 12, 2021 10:40 AM in response to jennifersc

If you were using iCloud Photos they are saved in iCloud, not in a backup.


Set up iCloud on your iPhone, iPad, or iPod touch - https://support.apple.com/HT204136


What does iCloud back up? - https://support.apple.com/HT207428


About backups for iOS devices - https://support.apple.com/HT204136 - including a list of what is backed up.

-->

iCloud backups include nearly all data and settings stored on your device. iCloud backups don't include:

Data that's already stored in iCloud, like Contacts, Calendars, Notes, iCloud Photos, iMessages, Voice Memos, text (SMS) and multimedia (MMS) messages, and Health data*

Data stored in other cloud services, like Gmail and Exchange mail

Apple Mail data

Apple Pay information and settings

Face ID or Touch ID settings

iCloud Music Library and App Store content (If it's still available in the iTunes, App, or Apple Books store, you can tap to re-download your already purchased content.)



Pictures that were supposedly “backed up” didn’t back up

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