Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

refund

Can tou please send me a confirmation email for my last refund for an unauthorized purchase? 709,99 lei amount I want am ARN as well to track it

Posted on Apr 12, 2021 6:07 AM

Reply
Question marked as Best reply

Posted on Apr 12, 2021 7:12 AM

If you have not yet requested a refund, read this document: "Request a refund for apps or content that you bought from Apple". Click on this link --> https://support.apple.com/HT204084


If you have reported it, after you request a refund you'll receive a status update by email within 48 hours. If your request is granted, the time it takes for the money to appear on your account or statement depends on the payment method. Refunds go back to the method used to make the payment originally.


- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement.


You can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".


From: 'How long refunds from the App Store or other Apple services take' --> https://support.apple.com/HT210904


If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.



1 reply
Question marked as Best reply

Apr 12, 2021 7:12 AM in response to ancuta16

If you have not yet requested a refund, read this document: "Request a refund for apps or content that you bought from Apple". Click on this link --> https://support.apple.com/HT204084


If you have reported it, after you request a refund you'll receive a status update by email within 48 hours. If your request is granted, the time it takes for the money to appear on your account or statement depends on the payment method. Refunds go back to the method used to make the payment originally.


- Store credit: 48 hours

- Mobile phone billing: Up to 60 days

- Other payment methods: Up to 30 days for it to appear on a statement.


You can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".


From: 'How long refunds from the App Store or other Apple services take' --> https://support.apple.com/HT210904


If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.



refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.