Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

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purchase an app by mistake

I purchase an app by mistake and would like to take it off my phone

and cancel the charges


iPhone 8, 14

Posted on Apr 12, 2021 12:16 PM

Reply
Question marked as Best reply

Posted on Apr 12, 2021 12:18 PM

Use these links to read about getting an App Store or iTunes Store refund:


See how to "Request a refund for apps or content that you bought from Apple" Click here--> https://support.apple.com/HT204084


To directly proceed to "Report a Problem to request a refund" Click here --> https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple may refund on a case by case basis, but realize they can also say no.

1 reply
Question marked as Best reply

Apr 12, 2021 12:18 PM in response to GustavoD1978

Use these links to read about getting an App Store or iTunes Store refund:


See how to "Request a refund for apps or content that you bought from Apple" Click here--> https://support.apple.com/HT204084


To directly proceed to "Report a Problem to request a refund" Click here --> https://reportaproblem.apple.com/?s=6


If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple may refund on a case by case basis, but realize they can also say no.

purchase an app by mistake

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