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I am trying to downgrade my storage from the 50 GB to the free 5 GB service. When I select the Free service, I do not see a DONE button only a cancel button

I'm trying to downgrade my Icloud storage from 50GB to 5GB. I don't see a DONE button to accept change


iPhone 11

Posted on Apr 12, 2021 12:59 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 12, 2021 1:09 PM

See the following from Downgrade or cancel your iCloud storage plan - Apple Support


If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.



1 reply

I am trying to downgrade my storage from the 50 GB to the free 5 GB service. When I select the Free service, I do not see a DONE button only a cancel button

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