how do i open my macbook air (M1) if i have forgotten my account and password
It is a MacBook Air M1
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
It is a MacBook Air M1
Verbatim from the site provided
Reset your password
If you don't remember your password, or it isn't working, you might be able to reset it using one of the methods described below. But first try these simpler solutions:
Verbatim from the site provided
Reset your password
If you don't remember your password, or it isn't working, you might be able to reset it using one of the methods described below. But first try these simpler solutions:
Recovery Mode is your next best bet
You'll need to boot your Mac into Recovery Mode in order to access the password reset tool. I've found the easiest way to do that is to start by turning your Mac off.
The trick to getting into Recovery Mode will depend on the kind of Mac you have. For Macs with an Intel processor, press and hold the Command and R keys on your keyboard, then press the power button. Hold in Command+R until you see a progress bar show up below the Apple logo. You can also get into Recovery Mode by restarting your Mac and trying to time the keyboard combo of Command+R, but in my experience, starting with your Mac turned off is the most reliable method.
For the recently released Macbook Air, MacBook Pro and Mac Mini that use Apple's M1 processor, you'll need to turn off the computer and then press and hold the power button until you're presented with an options button. Click it and then select Recovery. (We have a more thorough walkthrough of Recovery Mode on the M1 Macs.)
With your Mac now in Recovery Mode, click on Utilities in the menu bar followed byTerminal. A new window will show up, waiting for you to enter a command. Type "resetpassword" as one word, without the quotes, and press Return.
Close the Terminal window, where you will then find the Reset Password tool. Follow the prompts, which include signing in with your Apple ID and then selecting the user account you need to change the password for.
Dear P. Phillips,
Thank you. It was a problem with a M1 MacBook Air and happily it is now sorted and I can use it. I got the recovery to work at the second attempt and have all accounts and related passwords sorted and working. I had a space in the account name which it did not like. My password that I tried always failed because of the account name being wrong. Anyway thanks again for all the efforts on my behalf.
Brian.
Brian - That is very good and pleased if is now sorted. Ah, the old space in account issue.
Most important, one can now use the newest toy.
For the Purposes of Assisting Others with Similar issue as your - What was the Method used to resolve your issue. Others on the Community might be searching for a similar answer.
Recovery Mode is your next best bet
You'll need to boot your Mac into Recovery Mode in order to access the password reset tool. I've found the easiest way to do that is to start by turning your Mac off.
The trick to getting into Recovery Mode will depend on the kind of Mac you have. For Macs with an Intel processor, press and hold the Command and R keys on your keyboard, then press the power button. Hold in Command+R until you see a progress bar show up below the Apple logo. You can also get into Recovery Mode by restarting your Mac and trying to time the keyboard combo of Command+R, but in my experience, starting with your Mac turned off is the most reliable method.
For the recently released Macbook Air, MacBook Pro and Mac Mini that use Apple's M1 processor, you'll need to turn off the computer and then press and hold the power button until you're presented with an options button. Click it and then select Recovery. (We have a more thorough walkthrough of Recovery Mode on the M1 Macs.)
With your Mac now in Recovery Mode, click on Utilities in the menu bar followed byTerminal. A new window will show up, waiting for you to enter a command. Type "resetpassword" as one word, without the quotes, and press Return.
Close the Terminal window, where you will then find the Reset Password tool. Follow the prompts, which include signing in with your Apple ID and then selecting the user account you need to change the password for.
Is someone going to answer my question, please. I am desperate.
Check again - a possible solution was provided at 5:00 PM and just above your post.
https://support.apple.com/en-us/HT202860
Most of those suggestions only work if you know you account I don’t.
Thanks again.
Welcome and Thank you too !
Do come back to these Forums if / when additional Assistance is needed. There are many Contributors willing to help
I don't know how to do this and I need step by step help
I need help resetting my password that I have forgotten. Not very good with this kind of problem so will need step by step help.
how do i open my macbook air (M1) if i have forgotten my account and password