I`m locked out of my phone!
I have gotten to the restore screen on my phone and can`t go any further. I just want to factory reset it and start fresh.
iPhone XS
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I have gotten to the restore screen on my phone and can`t go any further. I just want to factory reset it and start fresh.
iPhone XS
Follow this process below to keep your personal data.
If you see the Restore screen on your iPhone, iPad, or iPod touch
If you see the Restore screen on your iPhone, iPad, or iPod touch, learn what to do.
Restart your device
If you see the Restore screen, restart your device:
Reinstall iOS or iPadOS
If you still see the Restore screen after you restart, you need to reinstall iOS or iPadOS:
If the above fails
If your device turns on but gets stuck during start up
If you see the Apple logo or a red or blue screen during startup, try these steps:
Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.
Follow this process below to keep your personal data.
If you see the Restore screen on your iPhone, iPad, or iPod touch
If you see the Restore screen on your iPhone, iPad, or iPod touch, learn what to do.
Restart your device
If you see the Restore screen, restart your device:
Reinstall iOS or iPadOS
If you still see the Restore screen after you restart, you need to reinstall iOS or iPadOS:
If the above fails
If your device turns on but gets stuck during start up
If you see the Apple logo or a red or blue screen during startup, try these steps:
Your computer will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.
If one had attempted unlocking multiple times with incorrect Lock Screen passcode, or if a message says that the device is disabled, learn what one needs, what one gets, and what is lost.
You need a computer to follow these steps. If you don't have a computer, borrow one from a friend.
Forgot? Click below to reset…
Click->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...
Regarding your data, If…
I`m locked out of my phone!