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Bought a Boya BY-M1 and an adapter and can’t get the microphone to work

I have an iPhone 11 and have just bought a Boya BY-M1 and an adapter and can’t get the microphone to work, any ideas?


adapter looks genuine Apple with all the packaging, most frustrating as I need to use it Thursday!


[Re-Titled by Moderator]

Posted on Apr 13, 2021 4:09 AM

Reply
1 reply

Apr 14, 2021 7:30 AM in response to SimonApple

Hi SimonApple,


It sounds like you are experiencing issues with using an adapter you recently purchased. We can get you pointed in the right direction for support.


If you haven't already, we'd recommend contacting the manufacturer for the adapter to confirm the compatibility. They will be best equipped to assist you with the setup.


You can find the adapters carried by Apple here: iPhone Accessories


Cheers!

Bought a Boya BY-M1 and an adapter and can’t get the microphone to work

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