Error code
When I try to watch tv series on my iPad I get error code 001 1300 0000
iPad, iPadOS 14
User profile for user:
brianj123
User level:
Community Specialist
Hello noradiane0920,
Thanks for reaching out to the Apple Support Communities. We understand you are experiencing some issues viewing a TV show on your iPad. We are happy to help provide some guidance.
To start, are you attempting to view this TV series using the Apple TV app? If so, we have some great information on some steps to take if you can't watch or stream movies or TV shows in the Apple TV app here:
If you can't watch or stream movies and TV shows in the Apple TV app
Does this happen to all TV shows you try watching, or only specific TV shows? Is your Apple TV subscription still active if you check in Settings > [your name] > Subscriptions?
Keep us updated on how it goes. We hope this information helps.
Best Regards.