Siri pops up in middle of video playing

Question

Siri pops up in middle of video playing

I'll be watching a YouTube video, and Siri will pop up even though I've disabled Siri in the app as well as when I've turned Siri complete off. How can that be happening? How do I fix it?

iPhone 8 Plus

Posted on Apr 13, 2021 10:08 AM

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Answer 1

Top-ranking reply

Stevi_S

Community Specialist

Apr 19, 2021 9:28 AM in response to Community User

Hi ChristopherAune,

Thanks for those details. When Siri does come up, what exactly happens? Is Siri asking "how can I help you?" or something similar? We look forward to hearing back from you.

Thanks.

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Answer 2

Stevi_S

Community Specialist

Apr 14, 2021 9:01 AM in response to Community User

Hi ChristopherAune,

Thanks for using Apple Support Communities. We understand Siri is popping up unexpectedly. We're happy to look into this with you.

You mentioned you've already disabled Siri, just to make sure no settings were missed we recommend giving a second look at where to adjust Siri settings here: Change Siri settings on iPhone

If those settings are all set correctly, let us know if you only see this behavior when using YouTube, or if this happens with other apps as well. We'll go from there.

Thanks!

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Answer 3

Apr 14, 2021 5:45 PM in response to Stevi_S

I went through and shut down ALL Siri functions in ALL apps, and disabled the voice command as well

I reset the phone to like new, and loaded YouTube. Same thing happens ... both on YouTube app and in the middle of phone calls.

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Siri pops up in middle of video playing

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