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Failed Payment

I have had an apple music account for a while now, (over a year I believe) and my apple music all of a sudden says that the payment from my card has failed and I have more than enough funds on that card to pay for it.

iPhone 8, iOS 13

Posted on Apr 13, 2021 6:57 PM

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Posted on Apr 13, 2021 7:19 PM

Review the suggestions in this link about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


1 reply
Question marked as Best reply

Apr 13, 2021 7:19 PM in response to zanyece

Review the suggestions in this link about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


Failed Payment

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