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IPhone 12/ apple car play

i recently upgraded to the iphone12 pro. my 2021 jeep will connect for about a minute then lose the connection. I am using my lightening/usb cable. Any ideas?

iPhone 12 Pro

Posted on Apr 13, 2021 6:25 PM

Reply
1 reply

Apr 14, 2021 1:31 PM in response to Abbismom01

Hello Abbismom01,


Thanks for using the Apple Support Communities. We understand that you're experiencing an issue with connection to your Jeep's stereo system using CarPlay. You mentioned that you are connecting your devices via USB connection; have you tried using a different cable? If not, it'd be a good idea to try that, just to rule the cable out as causing this issue.


It's also a good idea to ensure that your iPhone is running the latest iOS, 14.4.2 and that your stereo system has installed all firmware updates. You can read more about this in the article below:


If you need help with CarPlay


Best regards.

IPhone 12/ apple car play

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