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Disabled iPad says connect to iTunes and I don't remember the password

My iPad is disabled but says connect to iTunes and i could not remember the password because it some how changed to a 6 digit passcode when originally it was a 4 digit code



[Re-Titled by Moderator]


Posted on Apr 13, 2021 7:27 PM

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Question marked as Top-ranking reply

Posted on Apr 13, 2021 11:51 PM

Hi jaxon53,

Welcome to the Apple Community where some of us do our best to help each other.


Apple Support has an article online that may help you with your iPad problems.

If you forgot the passcode on your iPad, or if a message says that your iPad is disabled, learn what to do:


https://support.apple.com/en-us/HT211078


Hope this helps you.





3 replies
Question marked as Top-ranking reply

Apr 13, 2021 11:51 PM in response to jaxon53

Hi jaxon53,

Welcome to the Apple Community where some of us do our best to help each other.


Apple Support has an article online that may help you with your iPad problems.

If you forgot the passcode on your iPad, or if a message says that your iPad is disabled, learn what to do:


https://support.apple.com/en-us/HT211078


Hope this helps you.





Apr 14, 2021 3:24 AM in response to jaxon53

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com



Disabled iPad says connect to iTunes and I don't remember the password

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