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Shill-85 Author

Level 1

10 points

Contact names disappeared When texting

When texting on my iPhone the contact name disappeared and only the phone number remains. Do you know why? I did not make any changes to my settings. What do I need to fix this issue?

iPhone 11, iOS 14

Posted on Apr 13, 2021 7:14 PM

Top-ranking reply

Ben_Z1

Community Specialist

Posted on Apr 14, 2021 1:31 PM

Hi there Shill-85,

It sounds like contact names are not showing in the Messages app. Let’s look into this together.

To confirm, is this happening with every contact you message in the Messages app or only with specific contacts? Do these contacts still show in the Contacts or Phone app or are they missing from there as well?

Use Contacts from the Phone app on iPhone

Let’s also make sure your iPhone is fully updated.

Update your iPhone, iPad, or iPod touch

Cheers!

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Contact names disappeared When texting

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